Refund Policy
Return and Refund Policy of Silque & Style
At Silque & Style, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy has been carefully designed to ensure maximum satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.
No Refunds for Sale Items
Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even if there is an issue with sizing.
Return Shipping Costs
Customers are responsible for the shipping costs of returned items. Silque & Style does not reimburse return shipping costs and is not liable for any fees incurred during the return process.
Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please adhere to this timeline to be eligible for a return.
Exchanging Sale Items
Sale items cannot be exchanged, even if there is an issue with sizing. Ensure you select the correct size before making a purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.
Return Process
To initiate a return, send an email to info@silquestyle.com. Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement to Provide a Return Form
Returns without a completed return form cannot be processed. Make sure to include this form with your return to ensure your request is handled correctly.
Conclusion
Silque & Style is committed to ensuring customer satisfaction. By respecting our return and refund policy, we ensure that all returns are handled efficiently and fairly. For questions or comments, you can contact our customer service via info@silquestyle.com.
At Silque & Style, we strive to provide all our customers with excellent service and a pleasant shopping experience. Our return and refund policy has been carefully designed to ensure maximum satisfaction, under certain conditions. Please read the following guidelines carefully regarding returns and refunds.
100% Return Guarantee on New Products
We offer a full return guarantee on all new products, with the exception of promotional items. Sale items are excluded from this guarantee.
No Refunds for Sale Items
Items purchased during a sale are not eligible for refunds. These purchases are final and cannot be returned or exchanged, even if there is an issue with sizing.
Return Shipping Costs
Customers are responsible for the shipping costs of returned items. Silque & Style does not reimburse return shipping costs and is not liable for any fees incurred during the return process.
Return Notification Deadline
Returns must be reported within 30 days of receiving the item. After this period, returns will no longer be accepted. Please adhere to this timeline to be eligible for a return.
Exchanging Sale Items
Sale items cannot be exchanged, even if there is an issue with sizing. Ensure you select the correct size before making a purchase.
100% Guarantee on Defective Items
We offer a full guarantee on all defective items. If a product shows manufacturing defects, it can be returned for a full refund or exchange, depending on your preference.
Return Process
To initiate a return, send an email to info@silquestyle.com. Once your return is approved, you will receive detailed instructions to complete the return process.
Requirement to Provide a Return Form
Returns without a completed return form cannot be processed. Make sure to include this form with your return to ensure your request is handled correctly.
Conclusion
Silque & Style is committed to ensuring customer satisfaction. By respecting our return and refund policy, we ensure that all returns are handled efficiently and fairly. For questions or comments, you can contact our customer service via info@silquestyle.com.